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About us
About Educaterers
Join our team
FAQs
Downloads
What they say
Contact us
Who we serve
Primary schools
Secondary schools
SEN schools
Parents
Events & hospitality
Food
Menus
Allergen management
Environmental & sustainability
Feeding futures, supporting farmers
Food innovation
Quality assurance
Compliance & accreditation

Frequently asked questions

Everything you need to know about Educaterers' school catering services.

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General information

Can you supply school meals to our School or College

We would be delighted to have that discussion with you.

Supporting schools with quality meals is something we are passionate about, so please Contact Us to explore how we can meet your needs

What age groups do you cater for in schools?

We provide breakfast, lunchtime and mid morning break services for all age groups right through from nursery and primary schools to secondary and 6th Form colleges.

Menu and food

Where do you source your ingredients?

We carefully source all our ingredients to ensure great quality and uphold high standards of animal welfare. By purchasing fresh produce locally, we support farmers and strengthen our communities

- All our Meat is British Red Tractor certified, ensuring rigorous standards are met

- All Fish meets the standards set by the Marine Stewardship Council (MSC) and is certified sustainable seafood

- We only use Free Range Eggs

- Our Fruit and Vegetables are sourced locally from farms and markets

What types of meals do you offer?

We offer a wide range of innovative and traditional meals daily to excite tastebuds and make lunchtime an enjoyable part of the day.

Our Primary schools choose the menu options for their school which always includes a daily choice of two meals plus the traditional choices of filled jacket potatoes, a pasta pot or cold lunch option, served with vegetables or salad, a complimentary carb option and a choice of dessert including fresh fruit or yogurt.

Secondary schools have a wide choice from traditional cooked meals to grab and go, high street inspired choices such as wraps and baguettes filled with nourishing fillings. Meal deals are also available, adding extra value to the lunchtime experience

What can you offer to my child if they don't want an option on the menu?

There are so many choices available we rarely have a situation where a child does not like at least one of the options available.

If this is that case however, just contact us and we would be happy to discuss with you

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How do you accommodate my child's food allergies or dietary restrictions?

Its important to us that parents trust us with their children's dietary needs particularly when they have allergens or religious, cultural or lifestyle requirements.

Please be assured, we have comprehensive and rigorous procedures in place to ensure meals are safely provided for all pupils that have an allergy to the main 14 allergens plus many more.

These strict procedures also apply for pupils who have dietary requirements for religious, cultural or lifestyle requirements.

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Can you provide flexible menu options for different school budgets?

We provide a range of menu options to suit school budgets, so please get in touch with us to your schools needs further - we would be delighetd to hear from you and will work with you to achieve your goals.

Health and safety

What safeguarding measures do you have in place for working in schools?

In line with the governments Keeping Children Safe in Education to safeguard and promote the welfare of children and young people, all our staff go through rigorous pre employment checks, which includes a satisfactory enhanced DBS check.

In addition to annual training, DBS checks are undertaken at regular intervals in line with the recommended education standards and school requirements

How do you ensure compliance with School Food Standards?

All the ingredients we use are thoroughly checked to ensure they compliance with the School Food Standards before going into any of our dishes.

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Sustainability

How do you ensure the quality and sustainability of your ingredients?

Ensuring the quality and sustainability of our ingredients is a top priority for us.

We carefully select suppliers who meet high standards for freshness, ethical sourcing and environmental responsibility. Where possible, we source locally to reduce our carbon footprint and support farmers in our communities. We only use suppliers who meet our high standards of animal welfare and responsible farming practices.

Contact and support

How can I get in touch with your customer service team?

There are a number of ways you can contact us, were always ready to help with any queries you have :-

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- Complete the Contact Us Form on our Website

- Telephone us 01926 743434

- E Mail contactus@educaterers.co.uk

Partner with Educaterers

Ready to elevate your school's dining experience? Let's create a tailored nutrition plan for your students.

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Discover our delicious offerings

Curious about what's on the menu? Explore our latest seasonal selections crafted with care and nutrition in mind.

View our current menus

Passionate about food?

Join our team of dedicated professionals and help shape the future of school catering

Find your sweet spot

Caring is our secret ingredient

contactus@educaterers.co.uk

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